Dubai · Pune
This Privacy Policy explains how Ashmak Media Private Limited ("Ashmak Media", "we", "us" or "our"), with offices at Balwant Darshan, PCMC Link Road, Chinchwad, Pune – 411033, Maharashtra, India, and in Dubai, United Arab Emirates, collects, uses and protects information when you visit www.ashmakmedia.com (the "Website") or contact us through it. By using the Website, you agree to the practices described in this policy.
1. Information we collect
We collect only the information needed to respond to you and improve the Website:
- Information you give us — your name, phone number, email address and project details when you fill out our contact form, message us on WhatsApp, call us or email us.
- Information collected automatically — anonymised usage data such as pages visited, time on page, approximate location (city level), device type and browser, collected through Google Analytics using cookies and similar technologies.
We do not collect sensitive personal data through this Website and we do not knowingly collect information from children under 18.
2. How we use your information
- To respond to your enquiries and prepare quotations.
- To plan, deliver and communicate about projects you engage us for.
- To understand how visitors use the Website so we can improve it.
- To comply with legal and accounting obligations.
We do not sell, rent or trade your personal information to anyone.
3. WhatsApp and contact form
Our contact form opens WhatsApp with your message pre-filled; the message is sent through WhatsApp, not stored on this Website. Communication over WhatsApp is governed by WhatsApp's own privacy policy in addition to this one.
4. Cookies and analytics
We use Google Analytics to measure Website traffic. Google Analytics sets cookies that help us see aggregate statistics; it does not give us your identity. You can control or delete cookies through your browser settings, or opt out of Google Analytics using Google's browser opt-out tools. Disabling cookies will not prevent you from using the Website.
5. Third-party services
The Website uses a small number of trusted third-party services, each with its own privacy policy:
- Google Analytics — traffic measurement.
- Google Maps — embedded studio location map.
- Google Fonts — typography.
- YouTube / Vimeo — embedded video players (loaded in privacy-enhanced mode where available).
- Supabase — secure database and storage for portfolio and blog content managed through our admin dashboard.
6. Data storage and security
Enquiry details are kept only as long as needed to respond to you or to service a project, plus any period required by law. Content managed through our admin dashboard is stored securely on Supabase with authenticated access. We use reasonable technical and organisational safeguards, including HTTPS encryption and access controls, but no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
7. Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023 (India), you may ask us to:
- Confirm what personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information from our records.
- Withdraw consent for further communication.
To exercise any of these rights, email [email protected] and we will respond within a reasonable time.
8. Links to other websites
The Website may link to external sites, including our social media profiles. We are not responsible for the content or privacy practices of those sites and encourage you to read their policies.
9. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes means you accept the updated policy.
10. Contact us
Questions about this policy or your data can be sent to:
- Ashmak Media Private Limited, Balwant Darshan, PCMC Link Road, Chinchwad, Pune – 411033, Maharashtra, India
- Email: [email protected]
- Phone: +91 96899 08298 (India) / +971 56 279 5433 (UAE)